About ChannelRUSH
ChannelRUSH, A Better Experience
Founded in 2005 and headquartered in Denver, Colorado, ChannelRUSH is a hospitality software company that specializes in providing channel management software solutions. Our company goal is to create easy to use, efficient, and reliable hotel channel management products, while also providing excellent customer service day in and day out.
Where Service Is The Difference
No do-it-yourself found here! The ChannelRUSH team, comprised of experienced hospitality professionals and knowledgeable support staff, takes a partnership approach in working with each and every ChannelRUSH customer, sharing our knowledge to ensure that the customer distribution and connectivity goals are achieved.
Our Core Competency
We subscribe to the "one step removed" philosophy - if a new product or idea is more than "one step" outside of being directly related to hotel channel management solutions, we don't pursue it. This helps us focus on only providing the best channel management solutions possible - and not trying to provide products that are outside of our expertise.Software Development Professionals
Developing great software - it's our craft, and we are passionate about it. We consider our software developers to be one of our greatest assets - providing professional, hands-on software design and continued development. This allows us to control every level of development while incorporating customer feedback.Reliability & Information Security
We run all of ChannelRUSH's products and services in Google's Cloud Computing Platform, engineered to be one of the most reliable and secure cloud computing environments in the business. In addition to all of Google's security measures, we ahdere to the best security practices from 128-bit SSL encryption for all data transfer to being PCI DSS compliant.
Quality of Service
Many of our customers have had a bad experience with other providers in our industry. Once they find ChannelRUSH, recognizing the expertise and value we provide on a daily basis, we have a customer for life. We pride oursevles one creating reliable software solutions - one reservation missing is one too many.
Excellent User Experience
We believe business software should be as easy to use as your favorite consumer applications. Your hotel's revenue manager and the night auditor both deserve powerful and intuitive applications.
From some of our customers...
- Daniel, CHRM
One of the big advantages ChannelRUSH has over their competition is their customer service. Whenever our properties have needed assistance with anything, their service and sales team have been fast to respond and very helpful.We feel like a valued customer and not just a "number".
- Richard, CRM, OTA Specialist and Hotel Revenue Manager
In today's revenue management competitive setting, nothing is as important as your rates and inventory distribution. ChannelRUSH has been a key component in helping me to maximize my hotels revenue and versatility. Not having to worry about technical support or delayed updates makes my job easier. The system is not only easy to understand and manage, it is also affordable for small independent hotels that have limited revenue management training.
- Gaslamp Plaza Suites - San Diego
We decided to take the leap in January of 2011 and sign up with a Channel Manager Program.We had looked around for a while but finally decided on trying ChannelRUSH. The main reasons we chose ChannelRUSH was that it seemed easy to handle and we didn't have to bind ourselves to a long contract. Wow, has this changed our lives.We have increased our ADR with $10.00 since the start, since we can now yield rates more effectively. We can also "stay open" on all OTA's even when management isn't at the hotel since all front desk staff has been trained on how to "close out" using ChannelRUSH.If you haven't contracted yet, don't wait another minute, I promise, you will not regret it.
- Good Nite Inns
The Good Nite Inns and ChannelRUSH started their partnership over 5 years ago. ChannelRUSH has provided us excellent service and consistent level of technological upgrades throughout the years, regularly updating their system with new interesting features to keep up with the technology.
Through a secure environment and two-way XML interface connectivity with our property management system (Mirage), the automation through ChannelRUSH for 12 properties across California has helped us simplify our processes updating our partner distribution channels all at once. The real- time PMS integration updates inventory, rates, and reservation delivery with high level of success.
This helps us eliminate human errors, focus on enhancing the guest experience, and fine tune our strategies with respect to rates, and availability per day, per channel to maximize revenue potential on special occasions and projected sold out nights.
We enjoy our strong partnership with Susan, Adam and Clara and recommend them highly. Their support is great and it is a true pleasure working with them. If you are looking for a solid channel manager, I would strongly encourage you to contact ChannelRUSH!
- San Clemente Inn
ChannelRUSH has been an asset to the San Clemente Inn in managing all of our online inventory in a user friendly way. Their software offers clients the ability to update room availability and rates on all third party booking engines with as little as a few clicks. We value our partnership with ChannelRUSH and look forward to continuing a mutually beneficial relationship.
- Bay Landing Hotel
We have worked with ChannelRUSH for over two years now. They are both reliable and responsive to our needs. The ChannelRUSH team is service-oriented, and have proven to be a great partner. We look forward to continued success in working with them.