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What We Do
20+years
Channel ManagerBooking EngineCRSWebsite DesignAPIs

Hospitality industry professionals dedicated to creating quality hospitality distribution software user experiences since 2005.

We're ChannelRUSH —
Your Ultimate Distribution &
Direct Booking Partner

We empower hotels, resorts, and vacation rentals to enhance guest experiences by simplifying their online distribution processes through powerful and reliable software solutions.

With ChannelRUSH, experience a blend of top-tier distribution technology and a sense of value that transcends mere pricing, setting a new standard for what you expect from your technology partners.

Our Story

Built By Hospitality People, For Hospitality People

In the 2000s, hospitality providers faced a significant challenge. Disjointed booking systems frequently led to overbookings and rate inconsistencies, causing widespread frustration and risking guest satisfaction.

Our founder, an enthusiastic software engineer with experience in hospitality, observed these challenges and created our flagship channel manager product. Developed in collaboration with prospective customers, every innovation was driven by the real-world demands and feedback of hospitality managers and operators.

The result? More control of online bookings, rate parity, and inventory, which let hospitality management companies focus more on enhancing guest experiences and less on backend complexities.

After addressing this crucial gap in the hospitality industry, we built on our foundation of listening and responding to the challenges our clients face. Our deep understanding of our customers' frustrations and needs has shaped every facet of our software and continues to guide our operations.

Today, as we evolve and expand, the principles of innovation influenced by customer feedback remain at the heart of our company philosophy, ensuring that our solutions consistently enhance efficiency, profitability, and guest satisfaction.

Reliable and responsive. We have worked with ChannelRUSH for years now. They are both reliable and responsive to our needs. The ChannelRUSH team is service-oriented, and have proven to be a great partner. We look forward to continued success in working with them.

Bay Landing Hotel

Hotel

Why multi-property operators pick ChannelRUSH

You've read the pitch. Here's what you actually get when you sign with us — and how to book a 20-minute walkthrough against your actual OTAs and room types.

Partnership, not a vendor relationship

You sit on our quarterly roadmap calls. Every release ships features pulled from operator feedback — not a product team's guesswork.

Named Senior Success Manager, day one

One person owns your implementation and stays with you after go-live. No handoffs to tier-1 support, no anonymous ticket queues.

We fit your stack — not the other way around

Custom API framework unifies your existing PMS, revenue management, and payment gateway. 10 properties or 100+, same architecture.

Easy to learn, hard to outgrow

Teams are live in hours, not weeks. Automation handles the routine; granular controls cover every edge case that matters.

Built by hospitality people, not SaaS tourists

Senior engineers with 20+ years in hotel distribution. 99.99% uptime, millions of transactions a day, zero drama.

Enterprise-grade security by default

Google Cloud Platform premium, SOC 2 Type II, PCI DSS, multi-region failover. Your data stays yours — and stays up.

Talk to a human

We'll tell you if we're a fit.

A 20-minute walkthrough against your actual OTAs and portfolio size. No deck, no sales chase — if ChannelRUSH is wrong for your setup, we'll say so.

“Client Testimonials”

Real game-changer. Working with ChannelRUSH eliminated the 3am sync errors that were waiting for the staff the next morning. Overbookings are basically eliminated.
Headshot of Sarah Chen, Director of Revenue at Lumina Hotel Group

Sarah Chen

Director of Revenue, Lumina Hotel Group
Incredible clarity. We run 14 properties across 4 countries and ChannelRUSH is the only distribution system we haven’t had to build a workaround for. It just works.
Headshot of Marcus Hoffmann, COO at Boutique Collective Europe

Marcus Hoffmann

COO, Boutique Collective Europe
Onboarding in a week. Not three months. Direct bookings are up 28% year over year across the collection and we’re not chasing OTA commission checks anymore. Night and day.
Headshot of Priya Shah, Director of Revenue at Westwind Hotel Collection (8 properties)

Priya Shah

Director of Revenue, Westwind Hotel Collection (8 properties)
The support actually knows you. We looked at every major channel manager. ChannelRUSH was the only one where the team remembers our PMS, our quirks, our history. That continuity is everything.
Headshot of James O’Brien, VP Operations at Coastal Resorts Ltd

James O’Brien

VP Operations, Coastal Resorts Ltd
Reliable and responsive. We have worked with ChannelRUSH for years now. They are both reliable and responsive to our needs. The ChannelRUSH team is service-oriented, and have proven to be a great partner. We look forward to continued success in working with them.
Headshot of Bay Landing Hotel at Bay Landing Hotel

Bay Landing Hotel

Bay Landing Hotel
A decade of excellent service. ChannelRUSH has provided us excellent service over the past decade for our 12 properties in California, regularly updating their system with new interesting features to keep up with the technology.
Headshot of Good Night Inns at Good Night Inns

Good Night Inns

Good Night Inns
Valued, not just a number. We feel like a valued customer and not just a number.

Daniel

CHRM
A key part of our revenue strategy. ChannelRUSH has been a key component in helping me to maximize my hotel’s revenue and versatility.

Richard

CHRM
Called on a Sunday. Got an answer in ten minutes. A ratecode mapping broke at one of our properties the night before a long weekend. The on-call engineer traced it across the portfolio and patched before I finished my coffee. No ticket system — just a human.
Headshot of Mercy, Managing Partner at 9-property boutique collection

Mercy

Managing Partner, 9-property boutique collection
Dropped from 11 OTAs to 6 across all fourteen properties. Revenue went up. The integrations team walked us through which channels were actually producing per property versus the ones we were paying for out of habit. First straight answer I’ve had in this industry.
Headshot of David, Director of Distribution at 14-property urban hotel group

David

Director of Distribution, 14-property urban hotel group
Seven properties. One dashboard. I used to log into three different systems every Monday morning. Now I see occupancy, channel mix, and rate parity for the whole group in one screen. I got my Mondays back.
Headshot of Michael, Managing Director at 7-property hotel group, US Southeast

Michael

Managing Director, 7-property hotel group, US Southeast

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