Channel Manager for Hotels, Resorts, and Vacation Rentals
Reliable Channel Management. One connection. Every channel. Always in sync.
In hospitality distribution management, every second counts.
Instantly update rates, promos, and inventory across Expedia, Booking.com, or any other channel with fast processing times and granular transparency.
Book a Demo
Built for portfolios, not single rooms.
From 10 properties to 100+, ChannelRUSH is built for operators who run portfolios. Pair it with our Booking Engine for direct bookings and our CRS (Central Reservation System) for portfolio-wide inventory, with property-level defaults, portfolio-wide overrides, and consolidated reporting that scales the way your business does.
- Property defaults with per-property overrides
- Bulk push across an entire portfolio in one action
- Multi-property dashboards & consolidated reporting
- Search, view, and manage 100+ properties on the fly
Get Granular Insights On Your Online Distribution
Detailed Reservation History
See each version of a reservation as it is created, modified, or cancelled.
Dashboards
See a snapshot of your online presence across multiple properties, and easily export to Excel for detailed analysis.
Scheduled Reports
Keep your team up-to-date with property management insights delivered right to their inbox at regular intervals.
Data Analysis
Make data-driven decisions with detailed distribution metrics, or easily export your data for external tools.
Reliably Manage Rates, Availability, and Restrictions
Increase Revenue
Optimize your rates for maximum revenue and occupancy with custom rates for specific channels, and easily load data from one channel to new channels.
PMS Integration
Integrate with your property management system (PMS) for centralized booking details across all of your channels.
Real-Time Reporting
Stay on top of all your booking data with real-time reporting on your online distribution.
Every change, visible and recoverable.
Every reservation on ChannelRUSH carries a complete version history — creation, modification, cancellation — kept in full. When a booking looks wrong, your team has the receipt. When a channel disputes a rate, you have the audit trail.
- Reservation versions
- Rate & availability history
- Channel source
- Guest details
- System logs
- Full XML / JSON logs
Source: Booking.com · user: system
Source: Booking.com XML · IP 185.24.11.4
User: emily.r@property · front desk UI
Source: Booking.com cancel webhook
- 02:14PMS CONNECTION LOST
- 02:14HOLDING INVENTORY
- 02:31PMS RECONNECTED
- 02:31REPLAY COMPLETE
Your PMS goes down at 2 AM. Keep booking without overbooking.
PMS connections fail. When yours does, ChannelRUSH keeps your channels in sync and your inventory safe until the connection restores — automatically, without overbookings, without a 2 AM phone call.
Inventory drifts. Overbookings pile up. Refunds, apologies, and guests you won’t see again.
Channels stay in sync. Inventory is held safely. On reconnect, everything replays cleanly.
Reliability By Default
Speed & Transparency Built In
Full Audit Trail
Every reservation version, every system action, every XML/JSON log — kept and searchable. See how.
Channels Monitored
Get real-time updates on outages and breaks in communication with your PMS and your channels.
Double Check Updates
Ensure accurate transmission with automated checks against the channel’s own reporting.
High Performance
99.9999% uptime, launched on our reliable and powerful cloud network.
Multi-Property
Designed from the ground up to manage and report on multiple properties with ease.
Real-Time Processing
Lightning-fast transactions processed immediately — no batching, no queuing, no interval-only updates.
Getting Started — Next Steps
Reach Out
Submit our Book A Demo form or use our contact page to provide details about your channel manager requirements.
Convo & Demo
We’ll discuss what you are looking for and how ChannelRUSH can fit into your distribution strategy. We’ll also do a live demo and answer any questions you might have.
Trial Account
From there we’ll get your live trial account set up and then you are on your way! We’ll be here to answer any questions and assist with getting your channels activated.
Ready to see it in action?
Real game-changer. Working with ChannelRUSH eliminated the 3am sync errors that used to wake me up. Overbookings are down 82% and our team actually sleeps.
Reliable and responsive. We have worked with ChannelRUSH for years now. They are both reliable and responsive to our needs. The ChannelRUSH team is service-oriented, and have proven to be a great partner. We look forward to continued success in working with them.
A decade of excellent service. ChannelRUSH has provided us excellent service over the past decade for our 12 properties in California, regularly updating their system with new interesting features to keep up with the technology.
I stopped manually updating Expedia every Friday. The two-way sync holds up across all twelve properties, even when Expedia fights back. That alone paid for the year. The rate-parity alerts are underrated.
Expedia, Booking.com, and our own site — finally in sync. We stopped double-booking weekends the week we went live. The automatic calendar blocks just handle it now across all 84 units. No more refunds to guests who showed up to a booked unit.
Half-day → eleven seconds. Rate updates that used to take a half-day now take eleven seconds. I’ve won back two full afternoons a week.
Called on a Sunday. Got an answer in ten minutes. A ratecode mapping broke at one of our properties the night before a long weekend. The on-call engineer traced it across the portfolio and patched before I finished my coffee. No ticket system — just a human.
Dropped from 11 OTAs to 6 across all fourteen properties. Revenue went up. The integrations team walked us through which channels were actually producing per property versus the ones we were paying for out of habit. First straight answer I’ve had in this industry.
Four independent hotels. Priced like we have a dedicated revenue team. The competitive rate-shop report shows where each property is under-priced by sub-market every Monday morning. We adjust rates across the portfolio and move on. Finally playing the same game as the big guys.
Switched providers for all eleven hotels. Saw the difference in a week. Their onboarding team rebuilt our channel mapping across the portfolio in two days. The system we left took six weeks per property and still had sync errors on checkout. Wish we’d switched a year earlier.
Ran forty vacation rentals from a spreadsheet for two years. Off-season pricing now moves with demand forecasts and I don’t touch it. Peak-season blackout dates sync to every OTA channel automatically. I got my summers back.
I can actually A/B test rate strategies now. Spin up a rate rule, let it run for three weekends, kill it if it’s not working. The visibility on what each channel is doing per rate plan is what was missing before. RevPAR up 11% in a quarter.
Independent boutique hotels.Regional chains.100+ property portfolios.20+ countries.
Connecting In Real-Time With All Of Your Distribution Partners
Connect with ChannelRUSH to expand your hospitality distribution.
- Online Travel Agencies (OTA)
- Hotel Booking Engines
- Global Distribution Systems (GDS)
- Central Reservation Systems (CRS)
- Metasearch
- Wholesalers
- Revenue Management Systems (RMS)
Ready when you are
Let’s see if we’re your perfect partner.
Drop us a line and we’ll set up a 20-minute walkthrough of the platform against your stack.
Connect your channels.
Operate your portfolio. Inspect everything.
A full platform for hospitality distribution — grouped the way your team already thinks about it.
Quick Update
Fire off ARI updates on an abbreviated screen quickly, even on your mobile phone.
Calendar Update
View ARI via calendar format, and make changes on the fly.
Detail Update
See how all rate calculations populate for all channels, before sending the data live.
Content Delivery
Push updated room type descriptions, rate plans, and pictures to your points of sale.
PMS Live Read
Read live rate, availability, and inventory information from the PMS to address configuration issues (for supported PMS systems).
Inventory Load
Copy information from channel to channel, or push the PMS image to new channels as you add them.
Dashboards
View summary information at a glance to keep on top of things.
Multi-Property Controls
100+ properties to manage? No problem. Search, view, manage, and build out new properties on the fly.
Property Defaults
Always require a 7-night min stay? Always restrict arrivals on a Saturday? Set defaults per property, then override them where you see fit.
Promotion Management
Skip logging into each extranet to manage promotions — create and update promos from inside ChannelRUSH.
PMS Disconnected Mode
If your PMS is experiencing an outage, the system will manage your inventory without overbookings until the PMS is back online.
Reservation Delivery Status
See the status of PMS reservation deliveries as well as reservation email deliveries to the front desk.
Reservation Actions
Take action on reservations to update their status as no-show, cancelled, etc.
Scheduled Reports
No need to log in — schedule specific reports to be sent at certain times of the day or under certain conditions.
Office Hours
If your front desk isn’t 24/7, our system will automatically close out the day’s arrivals at the end of your business day.
Opportunity Center
See opportunities to maximize bookings and revenue from your online distribution.
Reservation History
View each version of a reservation — new, modified, and cancelled states — at any time, unlike systems that only show the most recent version.
System Logs
See updating and user activity logged throughout the system. See who changed what, when, and from which IP address.
XML / JSON Logs
View all XML / JSON logs to and from the PMS, and to and from channels.
Update Double Check
Updates are checked against the channel’s own reporting to ensure accurate transmission and identify any issues.
Health Monitor
Our channel manager monitors the health of the connection with your PMS to report outages or breaks in communication.
Customer Support
Contact our responsive support team from right inside the application via live chat or ticket submission.
Knowledge Base
Find quick answers to common questions via our knowledge base.
Frequently Asked Questions
Hotel channel management software is a tool that enables hotels to efficiently distribute their room inventory across multiple online travel agencies (OTAs) and booking channels such as Expedia, Airbnb, and Hotwire. It works by automatically updating availability, rates, and reservations in real-time, ensuring that all channels reflect accurate information and reducing the risk of overbooking. This software streamlines operations, maximizes revenue, and improves overall booking management for hotel and vacation rental management companies.
Fixed monthly subscription fee — zero commission on any booking, regardless of source (OTA, GDS, direct, or wholesale). Your booking revenue is yours. See pricing.
Your subscription includes unlimited channel connections, full audit trail and system logs, multi-property controls, API access with no certification fees, and responsive customer support — all with zero commission on any booking. See full breakdown.
Hotel channel management software helps increase bookings and revenue by ensuring your room inventory is accurately and consistently displayed across all online travel agencies (OTAs) and booking channels. By automating updates to rates and availability in real-time, it reduces the risk of overbooking while allowing you to focus on optimizing pricing strategies. This improved visibility helps you reach a wider guest audience via our platform and provide dynamic pricing leading to higher occupancy rates and maximized revenue potential.
Our channel management software integrates with your existing property management system (PMS) to automatically send room rates, availability, and restrictions to points of sale (like Booking.com and Expedia.com) in real-time. When guests book with you, the software will automatically transfer their reservation and guest information back to the PMS. This eliminates the need for manual updates, reduces the risk of data entry errors, and reduces the risk of overbookings.
Yep! You can find more information regarding our Channel Manager API here.
Use our UI. Plug into yours. Or build on top.
ChannelRUSH is API-first. Every capability in the UI is exposed as a public API — so you can automate workflows, embed features into your own stack, or partner with us to distribute your product.
- REST, with full OpenTravel XML and JSON support
- No certification fees, no per-call billing surprises
- Polling or push — connect the way your systems already work